Incident is an execution of code that happen during the testing. Incident can be anything , it can be a Fault, Failure, Bug, error, mistake, defect or an Incident. So any incident found during the review process need to reported this is called Incident Reporting.
Incident classified as the misconfiguration, corrupted data and server crash, hardware crash, Service not available.
To reporting of Incident is very beneficial because in any large project there may be 1000's of the incident and you can not process them without reporting. It is very difficult to keep track over those incidents without reporting.
Incident report contains the actual and expected result and others information that need to know why incident occur. Incident report contains the misbehavior of the software that cause the defect.
Incident Management is the process to add the incident, Process/Track that incident and Resolved that incident to meet the software as per the business requirement and client expectation. Incident Management is the full cycle to keep focus on each defects.
Incident classified as the misconfiguration, corrupted data and server crash, hardware crash, Service not available.
To reporting of Incident is very beneficial because in any large project there may be 1000's of the incident and you can not process them without reporting. It is very difficult to keep track over those incidents without reporting.
Incident report contains the actual and expected result and others information that need to know why incident occur. Incident report contains the misbehavior of the software that cause the defect.
Incident Management is the process to add the incident, Process/Track that incident and Resolved that incident to meet the software as per the business requirement and client expectation. Incident Management is the full cycle to keep focus on each defects.
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